Benefits

Benefits

Pilots and business cases with the FormFeed proposition have proven cost reductions of up to 30% in front office processes to be feasible without quality loss. Whenever possible, FormFeed will connect to external databases (e.g. car registration databases) in order to streamline the data entry process and verify and validate the processed information.

Quality can be assured by using double entry, but also by connecting to expert systems. For example: FormFeed checks entered names with a list of common names in the Dutch language (including foreign names). When the entered name is not in that list, the data entry employee receives a warning from the system and is required to double check his or her entry.

FormFeed will prepare the entire process, including all potential means of quality improvement, quality assurance and efficiency measures in close cooperation with the customer.

Time

Short and predictable processing times scores high on the desirability list of many companies in de services sector. Countering production peaks is another familiar struggle. FormFeed’s ingenious capacity management approach and the availability of excess capacity leads to guaranteed same-day turnaround times in most cases.

Quality

FormFeed will enter fields that require zero defects processing twice. Comparing the entries and analyzing the discrepancies results in extremely high data entry quality. FormFeed’s workflow system ensures tight management of the entire process.

Money

Offshore outsourcing through FormFeed reduces production costs significantly at a quality level equal or better than an in-house solution. Our staff in India have a high level of education, are trained in several languages (including Dutch and English) and are highly motivated to do an excellent job.